Public Workshops

January

•  How FM can add value to organisation - 27th & 28th

February

• Managing Service Level Agreement - 17th & 18th
• FMP Program - Project Management - 24th & 25th

March

• FMP Program - Operations & Maintenance - 24th & 25th
• Office Space Management for Facility Management (M.A.C.) - 28th & 29th

How FM can add value to organisation - 27th & 28th January 2011

“Given the amount that organizations invest in physical assets, the onus is on the facility department to pay heed to the direct impact facilities have on the bottom line. But reducing expenses isn’t the only way."

By the end of the workshop, participants will appreciate:

• Make a positive impact on their organisation’s productivity and financial bottom line.

• Design, plan and manage facilities as a resource that enables the organization to function. 

• Increase the value of facility management.

• Demonstrate positive financial impacts, be proactive, emphasis long-range planning. 

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Managing Service Level Agreement - 17th & 18th February 2011

With such dependency on internal and external service suppliers it is vital that there is no mistake about what is expected of suppliers - and what customers' responsibilities are.

The objectives for this workshop are to enable participants to :

• Appreciate how to establish a reasonably good quality SLA document for both FM service provider and the customers. 
• Understand how to audit and review SLA for continual improvement of FM services 
• Learn methods and techniques to deal adequately with both customer needs and organisational interests 
• Aware of the different types of SLA format for FM 

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FMP Program - Project Management - 24th & 25th February 2011

Facility managers make use of all aspects of project management beginning with planning, scoping, scheduling and ending with evaluating. Project managemetn are core skills in facility management . The skills are particularly important because of the wide range of projects assigned to facility department. Projects vary in scope , complecity, duration and financial risk.

FMP Candidates - This is one of four courses required to earn your Facility Management Professional (FMP) credential from IFMA.

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 FMP Program - Operations & Maintenance - 24th & 25th March 2011

The primary role of facility managers is to manage/oversee an operating facility. To do this, facility managers must have a working knowledge of building systems, structure, interiors and exteriors and grounds so the facility and all of its required systems function efficiently, reliably, safely, securely and in a manner consistent with existing regulations and standards. Effective operation and maintenance of facilities is a complex responsibility in today's environment.

FMP Candidates - This is one of four courses required to earn your Facility Management Professional (FMP) credential from IFMA.

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 Office Space Management for Facility Management - 28th & 29th March 2011

The success of the facility department will depend on their ability to create a diversity of space solutions that support the flow of work within, and between, locations of the organisation and of course at a minimal cost.

By the end of the workshop, participants will appreciate:

• Essential knowledge and principles to design an office

• ability to project manage an office setup/relocation/consolidation

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